We want you to love your swimwear! If for any reason you are unhappy with your purchase, K Belo will gladly accept any unwashed, unworn, and unused swimsuits or cover ups for return or exchange within seven days of receiving your order. This includes sale items.
Customers wishing to return or exchange merchandise purchased online at kbeloswim.com must first e-mail K Belo at firstname.lastname@example.org within seven (7) days of receiving the merchandise for either a return or exchange authorization number which must be included with the merchandise wishing to be returned or exchanged. The merchandise must then be postmarked within seven (7) days of receiving a return or exchange authorization number. Please clearly write your return or exchange authorization number on the outside of your package. Please be sure to package the suit securely with labels intact. The merchandise must be in unwashed, unworn, unused condition with sanitary stickers for all bottoms and one pieces, and original hang tags must still be attached. K Belo reserves the right to refuse the package and/or return the items back to the sender should the merchandise not abide by this policy. Refunds or exchanges will be issued once the merchandise has been returned to K Belo and found to be in original condition.
Shipping and handling charges are non-refundable.
NOTE: We strongly recommend you obtain delivery confirmation or some other appropriate method of tracking your return/exchange. We are not responsible for lost or misdirected returns/exchanges if you do not have proof of shipping and tracking.
Terms of Service
K Belo attempts to be as accurate as possible. However, K Belo does not warrant that product descriptions or other content of this site are accurate, complete, reliable, current, or error-free. If a product offered by K Belo itself is not as described, your sole remedy is to return or exchange it in unused condition.
Except where noted otherwise, the List Price displayed for products on our Web site represents the full retail price listed on the product itself, suggested by the manufacturer or supplier, or estimated in accordance with standard industry practice; or the estimated retail value for a comparably featured item offered elsewhere. The List Price is a comparative price estimate and may or may not represent the prevailing price in every area on any particular day. K Belo does not offer price adjustments or price matching.
With respect to items sold by K Belo, we cannot confirm the price of an item until you order; however, we do not charge your credit card until after your order has entered the shipping process. Despite our best efforts, a small number of the items in our catalog may be mispriced. If an item's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
How we use collected information
K Belo may collect and use Users personal information for the following purposes:
- To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To improve our Site
We may use feedback you provide to improve our products and services.
- To process payments
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
3443 82nd St. #42 Jackson Heights, NY 11372
This document was last updated on March 29th, 2016